Refund policy

Return policy:

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. After the 7-day window, you can return the item within 30 days for store credit.Β 

*Final Sale items may not be exchanged or returned. This includes all coupon codes.*

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.Β 

To start a return, you can contact us at keterhayofi@gmail.com. Buyer is responsible for returning the shipment.

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Β 

Exchange Policy:Β 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

*Sale items may be exchanged or returned unless specified as final Sale (then it cannot be exchanged or returned).Β 

You can always contact us for any return or exchange questions at keterhayofi@gmail.com